Privacy Policy
Last updated: January 22, 2025
Carque ("Company", "We", "Us", or "Our") values your privacy and is committed to protecting the personal information of our users and visitors. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our platform. It also explains your rights and how the law protects you.
By using our website (https://carque.co.za) and services, you agree to the collection, use, and processing of your information in accordance with this Privacy Policy.
Interpretation and Definitions
Definitions
- Carque: Refers to the Company, which operates the automotive platform at https://carque.co.za.
- Dealer: Registered car dealers who list their vehicles on our platform to connect with potential buyers.
- Personal Data: Any information that relates to an identified or identifiable individual (e.g., name, contact details, etc.).
- Service: Refers to our website and related offerings.
- Users: Individuals visiting the platform to browse or contact car dealers.
- POPIA: Refers to South Africa"s Protection of Personal Information Act, which governs the processing of personal data.
Collecting and Using Your Personal Data
Types of Data Collected
We collect the following types of personal information from users and dealers:
- Contact Information: Email address, phone number, and WhatsApp details.
- Location Information: Physical address, city, and postal code.
- Communication Preferences: Feedback and inquiries made via email, phone, or WhatsApp.
Purpose of Data Collection
We collect and process your Personal Data for the following purposes:
- To enable car dealers to list vehicles, advertise them, and connect with potential buyers.
- To facilitate direct contact between users and car dealers via email, phone, or WhatsApp.
- To run targeted ads on platforms like Google and Facebook to bring users to the Carque platform.
- To monitor user behavior and improve our platform"s user experience.
- To comply with South African laws, including POPIA and other relevant regulations.
How We Share Your Data
We do not sell your personal information to third parties. However, we may share your data in the following situations:
- With Car Dealers: When you contact a dealer via email, phone, or WhatsApp, your contact information is shared directly with the dealer.
- For Advertising: Platforms like Google and Facebook may collect data for targeted advertising.
- With Service Providers: For hosting, analytics, or technical support (e.g., Google Analytics).
- For Legal Compliance: If required by law or requested by authorities.
Your Rights
As a user, you have the following rights regarding your personal information:
- Access and Rectification: Request a copy of your data or ask us to correct inaccuracies.
- Data Deletion: Request deletion of your data unless we are required to retain it for legal purposes.
- Withdraw Consent: You can withdraw consent at any time (e.g., unsubscribing from marketing emails).
- Object to Processing: Object to data processing if you believe it"s unlawful.
To exercise your rights, please contact us at [email protected].
Contact Us
If you have any questions about this Privacy Policy, you can contact us: